Back in the year 2000, the Electronic Signatures in Global National Commerce Act (or the E-Sign Act) was signed, ironically on paper. This Act institutes that digital signatures are just as legitimate as those on paper given that they meet certain qualifications. 15 U.S.C. § 7001 (a) (1) & (2).

Since that time, digital waivers have become the new standard for signing various agreements and forms.

Digital waivers are tools used by organizations and companies to create, distribute, and store agreements with customers or constituents. 

Not only this, but online waivers have further evolved over time to help organizations create more complete and informative waivers, add additional identification precautions, and overall improve the processes for collecting waivers.

This evolution of technology has also brought about a number of providers who all advertise the best and most effective digital waivers. How do you know which organization is actually the best? Where should you invest your hard-earned money?

These are the questions that led us to create this guide. We’ve compiled the top online waiver software providers in one convenient list and reviewed each for your convenience. You’re welcome to peruse the entire list or use the navigation below to jump to the software that interests you the most.

1. Smartwaiver
2. Wherewolf
3. WaiverFile
4. CityGro
5. Waiver Saver
6. WaiverSign

Are you looking for online waiver software to help your organization better create and process your agreements? Let’s dive in to learn more!

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1. Smartwaiver – Best Online Waivers for All Organizations

Overview of this Online Waiver Software

Smartwaiver offers all of the features you need to create a fully-equipped online waiver. You can craft the waiver using tools such as:

• The waiver editor. Customize your waiver with your organization’s particular brand colors, logos, and fonts.
• Waiver templates. Create and store as many waiver templates as you need to speed up the waiver crafting process.
• Custom questions. Construct custom questions with dropdowns, yes/no buttons, checkboxes or other answer options. You can even flag participants when specific answers are chosen.
• Safety videos. Embed safety videos into your waivers to ensure your participants watch them before attending your event or activity.
• Multiple signatures and initials. Add these initial or signature boxes throughout the body of the waiver and instruct participants to draw or type their signature.

After you’ve created your organization’s waiver, Smartwaiver makes it easy to distribute with an embedded waiver widget on your website, a custom button for your website, or email links. You can also prompt participants to sign in person with a QR code or the Smartwaiver kiosk app.

Store the data you collect from your online waivers and search for particular ones by searching the waiver database by last name, birthday, or assigned tags.

Why We Love this Online Waiver Software

All of the features Smartwaiver offers are available no matter the plan you purchase. Many software solutions advertise a vast array of features but require you to scale up your solution plan to access them all. With Smartwaiver, all of the features are available no matter what plan you choose. Pick your plan simply based on how many waivers you need.

This even includes more advanced features such as auto photo capture, facility check-in, and integrations.

Integrate with MailChimp, Constant Contact, and Emma to streamline the process of transferring participant contact information into your marketing strategy. Other management integrations will help you save time by automating other tasks too.

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2. Wherewolf – Best Online Waivers for Trips

Overview of this Online Waiver Software

Wherewolf’s four-tiered software solution designed for organizations that require waivers to enter facilities or participate in events. Each tier offers a variety of services that organizations can use depending on their needs. These tiers include:

Tier 1: Lite – Smaller operations may use this option to keep costs and set-up time low. This tier includes a pre-arrival waiver to be signed by guests who sign up in advance, automated emails encouraging post-attendance feedback, and integration options with reservation software like Xola, PeekPro, and Booking Boss.

Tier 2: Essentials – Organizations with the Essentials tier gain access to the Wherewolf iPad check-in app, trip manifests, and marketing and analytics suite. This tier helps organizations who want to check guests in on-site. Plus, keep track of the guests attending which trips with the trip manifests and draw valuable conclusions from powerful marketing analytic insights.

Tier 3: Elevator – Elevator is the most popular tier offered by Wherewolf. This tier combines the features of the Lite and Essentials tiers, giving guests the option to sign their waiver pre-arrival or on-site. You can track and organize your guests with trip manifests and streamline information with reservation integrations.

Tier 4: Equipped – Wherewolf Equipped offers all of the features available in Elevator, plus some extra to help larger organizations further manage their data. In addition to trip manifests, this tier offers trip management to help record groups of guests, assign staff, and allocate equipment for trips. Plus, a multi-location feature helps organizations with multiple sites to configure and collect waivers specific to each site location.

Why We Love this Online Waiver Software

We love Wherewolf because they offer monthly and annual payment options. If your organization is especially large and requires even more functionality, Wherewolf offers tailored plans with custom pricing to suit your needs.

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3. WaiverFile – Best Online Waivers for Events

Overview of this Online Waiver Software

WaiverFile is a digital waiver solution perfect for organization events. With WaiverFile, customers can sign waivers from your website in advance from their tablet, computer, or mobile device, or they can sign at a kiosk on-site at the event.

When you set up your waiver, the software walks you through adding all of the standard and custom questions you need for participants to answer. This makes setup a breeze!

When you create your waiver, you can require participants to answer some questions and assign other questions as optional.

With WaiverFile, you’ll also gain access to:

• A check-in dashboard.  This dashboard view tracks who has signed the waiver as well as who has checked in at the event.
• Integration opportunities. Streamline the collection of marketing data by integrating the WaiverFile software with MailChimp, Constant Contact, Signpost, and others.
• Repeat customer auto-fill. Allow customers to create a password so that their information will be saved to auto-fill future waivers for fast and convenient signing.
• Automatic archive. If you need additional storage space, export archived waiver data in a zipped file that can be accessed at any time by the site admin.

Why We Love this Online Waiver Software

WaiverFile was built specifically for parties. Actually, it was built specifically for birthday parties. Therefore, it’s especially effective for group activities. You can assign someone to be the party manager or group organizer for the event. This way that person will be able to ensure everyone has signed their waivers.

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4. CityGro – Best Online Waivers for Marketing

Overview of this Online Waiver Software

CityGro focuses their business on helping other businesses connect with their customers. They help businesses increase revenue by enhancing customer loyalty. That’s why they included digital waivers among their features for data collection and marketing.

With CityGro, you can either upload a PDF waiver or start creating a new one from scratch. CityGro waivers are teeming with possibilities due to the unlimited fields available in the digital waiver creation process. Once signed, each waiver is stored within a customer profile.

CityGro offers multiple methods to sign the online waiver, for instance:

• On your website
• Via mobile phone
• On a kiosk app
• From an email or text link

Digital waivers are a fantastic opportunity to collect information about customers, and CityGro helps you put that information to good use.

You can send texts or emails to your customers to market new opportunities or re-capture lapsed supporters, track customer trends such as engagement frequency from supporters, and streamline your data to other systems on the CityGro API.

Why We Love this Online Waiver Software

While CityGro may have slightly less functionality in the waiver creation process than other solutions specifically designed for business waivers, it’s a perfect solution for businesses looking to enhance their marketing strategies and retain more customers.

The emphasis on customer loyalty and marketing are really what set CityGro apart from the others. This software can help you grow your email list and build relationships with customers using a tool that you needed anyway—waivers.

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5. Waiver Saver – Best Online Waivers for Customized Experiences

Overview of this Online Waiver Software

Waiver Saver is designed to customize and store waivers, then gather statistics to help your organization function more effectively. Some organizations who may find Waiver Saver useful include activity and tour operators, schools and youth organizations, fitness trainers, contractors, or personal services.

With Waiver Saver, you can fully customize the experience for your users. Accomplish this customization with:

• Custom greeting screens
• Custom finishing screens
• Strong visual branding
• Intuitive interface with clear instructions

Once a waiver has been signed, you can store it on the Waiver Saver servers. This information is gathered from the waivers to present on your customized Waiver Saver dashboard. 

Why We Love this Online Waiver Software

Waiver Saver makes it easy to achieve a customized experience for your digital waiver, but it also helps if you’re interested in creating an even better experience for your users overall.

Exit surveys are a premium add-on feature that make Waiver Saver stand out. They can help you identify opportunities for improvement before these suggestions become negative reviews elsewhere.

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6. WaiverSign – Best Online Waivers for Small Business Owners

Overview of this Online Waiver Software

WaiverSign offers features that make the waiver signing and collecting processes easy for both business owners and customers.

Business owners are able to craft their waivers using a waiver editor that allows for customized branding, custom fields, and multiple languages. As a business owner, you also gain access to the tools to help you better run your organization. These tools include:

• Data exports. Export the data you collect about each customer for your records. You can also save the waivers themselves as PDFs for safekeeping.
• Age parameters. Customize what age customers must be in order to sign the document.
• A dashboard. Get quick insight as to who is signing your documents, their ages, genders, and any other information you’re interested in tracking.

WaiverSign also integrates with reservation software to make it easy for customers to register and sign their online waiver in a single sitting.

Why We Love this Online Waiver Software

With WaiverSign, your customers can sign multiple digital waivers at once. For instance, if an adult with two children is registering, they don’t need to fill out three separate waivers. They can simply select the number of people registering on the digital waiver, and fill everything out at the same time.

Digital waivers can become a seamless part of the registration or check-in process for your organization. All you need is the right software to make it possible. With these top providers, you can’t go wrong!

If you’re looking for more information about software that will ease the management process for your organization, check out the additional resources below:

• The Top 12 Event Registration Software for Nonprofits. Are you a part of a nonprofit hosting an event? These 12 registration software solutions will help get you started!
• Online Waivers: The Ultimate Guide for Your Next Adventure. Brush up on digital waivers with this complete guide from re:Charity.
• The Ultimate Fundraising Event Checklist: 17 Actionable Steps. Make sure digital waivers are included in your event checklist along with these other valuable tips.